Privacy Policy

We are committed to safeguarding your personal information.

Effective Date: October 5, 2025

This Privacy Policy describes how Wiply Corp OÜ ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit and use our website, https://stack.wiply.net, and our Social Media Management and Scheduling services (collectively, the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information").

 

A. Information You Provide Directly to Us

  • Account Registration Data: When you sign up for an account, we collect your name, email address, username, and password.

  • Payment Information: If you subscribe to a paid plan, our third-party payment processors (e.g., Stripe, PayPal) collect and process your payment details, such as credit card number, billing address, and transaction details. We do not store your full payment card information.

  • Customer Support & Communications: Information you provide when you contact us for support, send feedback, or participate in surveys.

  • Team Member Data: If you use our team collaboration features, you and other team members may provide names and emails of other users you invite to the platform.

 

B. Data Collected through the Use of the Service

  • Social Media Account Data: When you connect your social media profiles (e.g., Facebook, Instagram, X/Twitter, TikTok, YouTube) to our Service, you authorize us to access, store, and use certain information and tokens from those third-party services. This may include:

    • Authentication tokens required to publish content on your behalf.

    • Your public profile information (e.g., handle, profile picture).

    • Content you create, schedule, or publish through the Service.

    • Analytics data (e.g., follower counts, engagement metrics, performance reports).

  • Usage and Technical Data: When you access the Service, we automatically collect:

    • Log Data: IP address, browser type, operating system, pages viewed, time spent, and referring URLs.

    • Device Information: Device type, unique device identifiers, and mobile network information.

    • Cookies and Tracking Technologies: Details on this are covered in Section 5.

 

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide the Service: To operate, maintain, and provide all features of the Service, including content scheduling, publishing to connected social accounts, AI content generation, and team collaboration.

  • Account Management: To manage your account, process your subscription payments, and send you service-related notices.

  • Improvement and Development: To understand how you use the Service, analyze trends, conduct research, and test new features to improve our platform.

  • Personalization: To personalize your experience, provide AI-powered suggestions, and deliver content tailored to your preferences.

  • Communication: To respond to your inquiries, provide customer support, and send you marketing and promotional communications (you can opt-out at any time).

  • Security and Fraud Prevention: To protect the integrity and security of the Service and prevent fraudulent or illegal activities.

  • Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights and the rights of our users.

 

3. How We Share Your Information

We do not sell your Personal Information. We may share your information in the following circumstances:

  • With Your Consent: We will share your Personal Information when you instruct us to. For example, by connecting a social media account, you consent to us sharing content with that platform on your behalf.

  • Social Media Networks: We share your scheduled content and necessary authentication tokens with the social media networks you connect to the Service.

  • Third-Party Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. This includes:

    • Payment Processors (e.g., Stripe, PayPal) for billing and payment.

    • Cloud Hosting Providers for data storage and infrastructure.

    • Analytics Providers (e.g., Google Analytics) to monitor and analyze the use of our Service.

    • AI Service Providers for content generation features.

  • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your Personal Information may be transferred as part of that transaction.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.

 

4. Data Security

We implement reasonable physical, technical, and administrative security measures to protect the Personal Information we collect and maintain from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

 

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information.

  • What are Cookies? Cookies are small data files stored on your device that help us remember you and your preferences.

  • Types of Cookies Used:

      • Strictly Necessary Cookies: Required for the operation of the Service (e.g., authentication).

      • Performance/Analytics Cookies: Used to analyze how the Service is used to improve performance.

      • Functionality Cookies: Used to remember your preferences and settings.

      • Third-Party Cookies: We use third-party services (e.g., Google Analytics) which may set their own cookies to personalize your experience and provide targeted advertising off the Service.

    • Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

     

    6. Your Data Protection Rights

    Depending on your location, you may have the following rights regarding your Personal Information:

    • Right of Access: The right to request copies of your Personal Information.

    • Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

    • Right to Erasure (Right to be Forgotten): The right to request that we erase your Personal Information, under certain conditions.

    • Right to Restrict Processing: The right to request that we restrict the processing of your Personal Information, under certain conditions.

    • Right to Object to Processing: The right to object to our processing of your Personal Information, under certain conditions.

    • Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    To exercise any of these rights, please contact us using the details in Section 9.

     

    7. Children's Privacy

    Our Service is not directed to individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If we become aware that we have collected Personal Information from a child under the age of 16 without verification of parental consent, we will take steps to remove that information from our servers.

     

    8. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

     

    9. Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    • By Email: info [at ] wiply [dot] net

    • By Mail: Wiply Corp OÜ, Ahtri tn 12 Tallinn, 10151

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